Last updated: November 3, 2026
DocRxSuite is intended for use only by licensed medical practitioners, healthcare professionals, clinics, and authorized staff operating under applicable laws. Users are responsible for ensuring that their use of the platform complies with all local, state, national, and professional regulations.
DocRxSuite is a software platform only and does not establish a doctor-patient relationship between DocRxSuite and any patient. All medical decisions remain solely the responsibility of the treating healthcare professional.
To the maximum extent permitted by law, DocRxSuite, its owners, operators, developers, affiliates, employees, and service providers shall not be liable for any direct, indirect, incidental, special, consequential, medical, financial, regulatory, or legal damages arising from the use of the platform, including but not limited to prescription errors, dosage errors, diagnosis errors, treatment outcomes, patient injury, data loss, business interruption, or third-party claims.
The user agrees to indemnify and hold harmless DocRxSuite and its operators from any claims, liabilities, damages, losses, costs, penalties, regulatory actions, or legal expenses arising from the user's prescriptions, medical decisions, misuse of the platform, or violation of applicable laws.
DocRxSuite is provided on an "as is" and "as available" basis. We do not guarantee uninterrupted availability, error-free operation, data preservation, compatibility, or continuous access to any feature.
DocRxSuite may integrate with third-party services including payment gateways, hosting providers, email services, SMS providers, analytics tools, and cloud infrastructure providers. We are not responsible for failures, downtime, security incidents, or policy changes of such third-party services.
Subscription payments may be processed through Razorpay or other authorized payment partners. Payment information is handled directly by the payment provider according to their policies. DocRxSuite does not store complete card, banking, UPI, or payment instrument details.
Paid plans may expire automatically at the end of the purchased term unless renewed. Failure to renew may result in loss of Pro features while preserving account access subject to platform policies.
DocRxSuite reserves the right to modify, suspend, discontinue, add, or remove features, plans, pricing, storage limits, usage limits, and functionality at any time without liability.
These Terms shall be governed by and interpreted under the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts located in Mumbai, Maharashtra, India.
DocRxSuite provides digital prescription creation, prescription history, clinic profile tools, and medical calculators for educational and clinical support purposes only.
DocRxSuite does not diagnose disease, recommend treatment, verify clinical decisions, validate medicine selection, or guarantee prescription correctness. The platform must be used only by qualified healthcare professionals according to applicable law and clinical judgment.
The doctor is solely responsible for medicine selection, dosage, diagnosis, prescription accuracy, patient suitability, contraindication checks, interactions, follow-up instructions, and compliance with medical, pharmacy, privacy, and local regulatory requirements.
Medical calculators are provided for educational and clinical support only. Clinical decisions must be made by qualified healthcare professionals and must not rely only on calculator output.
DocRxSuite may allow healthcare professionals to send prescriptions directly to patients by email. The user is solely responsible for verifying the correct recipient email address before sending any prescription. DocRxSuite is not responsible for delivery failures, incorrect recipient addresses, spam filtering, delayed delivery, or unauthorized access resulting from incorrect email entry by the user.
Prescription history is provided as a convenience feature. Users are responsible for maintaining their own medical records where required by law. DocRxSuite does not guarantee permanent retention of prescription history and recommends maintaining independent backups where necessary.
DocRxSuite may provide tools for generating medical certificates, fitness certificates, sick leave certificates, school absence certificates, recovery certificates, referral letters, return-to-work letters, school health letters, medical leave recommendations, and other clinical documents.
All generated documents are created solely from information entered by the healthcare professional. DocRxSuite does not independently verify patient identity, clinical findings, diagnosis, fitness status, leave eligibility, medical necessity, or the accuracy of any document content.
The healthcare professional remains solely responsible for the accuracy, legality, completeness, appropriateness, and issuance of every certificate, letter, recommendation, or document generated through the platform.
DocRxSuite may store generated document history for user convenience and retrieval purposes. Users are responsible for maintaining any legally required medical records, certificates, supporting clinical notes, and documentation according to applicable regulations.
DocRxSuite does not guarantee permanent retention, archival availability, or regulatory compliance of stored document history.
DocRxSuite may provide printing and PDF generation features for medical documents. Users are solely responsible for reviewing all document contents before printing, sharing, emailing, downloading, or issuing any generated document.
DocRxSuite is not responsible for any loss, misuse, unauthorized distribution, alteration, forgery, printing errors, or regulatory consequences arising from generated documents.
Any fitness certification, return-to-work approval, return-to-school approval, leave recommendation, or recovery certification generated through DocRxSuite represents the professional judgment of the issuing healthcare professional and not DocRxSuite.
DocRxSuite does not assess medical fitness, work capability, school attendance eligibility, leave duration, disability status, or clinical recovery.
Medication templates are created and managed entirely by users. DocRxSuite does not review, verify, validate, or approve any template content. Users remain solely responsible for all medicines, dosages, instructions, and prescription information generated from saved templates.
Certain features may be subject to usage limits, including but not limited to prescription email delivery limits, storage limits, prescription history limits, template limits, and other operational restrictions. These limits may be modified at any time.
Subscription payments and plan upgrades are generally non-refundable once activated, except where refunds are required under applicable law or expressly approved by DocRxSuite. Pricing, features, plan duration, and subscription benefits may change for future purchases without affecting completed transactions unless otherwise stated.
Users are responsible for entering accurate account, clinic, patient, diagnosis, medicine, dosage, and prescription information. DocRxSuite is not responsible for errors caused by inaccurate or incomplete user input.
Users are responsible for maintaining the confidentiality of their login credentials and for all activities performed under their account. Users must immediately notify DocRxSuite of any unauthorized account access or security breach.
All software, source code, trademarks, branding, logos, designs, layouts, databases, content, and functionality of DocRxSuite remain the exclusive property of DocRxSuite and its licensors. Users may not copy, modify, reverse engineer, distribute, resell, sublicense, or create derivative works from any part of the platform without prior written permission.
DocRxSuite reserves the right to suspend or terminate accounts that violate these Terms, misuse the platform, engage in unlawful activities, attempt unauthorized access, or interfere with platform operations.
Users are responsible for obtaining any required patient consent before storing, processing, emailing, printing, or sharing patient information through DocRxSuite. Users must comply with all applicable healthcare, medical record, privacy, and professional regulations.
Users must not use DocRxSuite to create false, misleading, forged, backdated, altered, fraudulent, or unauthorized medical certificates, letters, fitness declarations, leave recommendations, or other clinical documents.
The user assumes full responsibility for all documents generated through the platform.
For support, contact feedback@docrxsuite.com.